Help Center

Find answers to your questions and learn how to maximize your Bitcoin earnings

Getting Started

How do I create an account?

Creating an account is simple and free:

  1. Click the "Sign Up" button in the top right corner
  2. Enter your email address and create a secure password
  3. Verify your email address by clicking the link we send you
  4. Start earning Bitcoin immediately!

What is CryptoEarn?

CryptoEarn is a platform where you can earn Bitcoin by completing simple tasks, surveys, and offers from our partner networks. It's completely free to join and use, and you can start earning immediately after signing up.

Is CryptoEarn legitimate and safe?

Yes! CryptoEarn has been operating since 2024 and has paid out thousands of dollars in Bitcoin to our users. We use industry-standard security measures to protect your account and earnings.

Earning Bitcoin

What types of tasks can I complete?

We offer various ways to earn Bitcoin:

  • Surveys: Share your opinions and get paid
  • App Downloads: Download and try new mobile apps
  • Website Visits: Visit websites and explore their content
  • Sign-ups: Register for free services and platforms
  • Shopping: Earn cashback on purchases
  • Games: Play mobile games and reach certain levels

How much can I earn?

Earnings vary depending on the type and complexity of tasks you complete. Simple tasks may reward 100-1,000 satoshis, while more involved offers can pay 10,000-100,000 satoshis or more. Active users typically earn $10-50+ per month.

When will I receive my earnings?

Most earnings are credited to your account within 5-30 minutes after completing a task. Some offers may take up to 24-48 hours to track, especially for app installs and sign-ups that require verification.

Withdrawals

What is the minimum withdrawal amount?

The minimum withdrawal amount is 0.0001 BTC (10,000 satoshis). This ensures that network fees don't consume most of your earnings on small withdrawals.

How long do withdrawals take?

Withdrawals are typically processed within 24-48 hours. During high network congestion, it may take longer for your transaction to be confirmed on the Bitcoin blockchain.

Are there withdrawal fees?

Yes, we charge a small network fee (typically 0.00001 BTC) to cover Bitcoin transaction costs. This fee is clearly displayed before you confirm your withdrawal.

What Bitcoin address formats are supported?

We support all standard Bitcoin address formats including Legacy (1...), P2SH (3...), and Bech32 (bc1...). Make sure to double-check your address before submitting a withdrawal request.

Account & Security

How do I reset my password?

If you forget your password, click the "Forgot Password" link on the login page. Enter your email address and we'll send you instructions to reset your password.

Can I change my email address?

For security reasons, email addresses cannot be changed after account creation. If you need to use a different email, you'll need to create a new account.

How do I delete my account?

You can delete your account from the Profile page. Please note that this action is permanent and cannot be undone. Make sure to withdraw any remaining balance before deleting your account.

Referral Program

How does the referral program work?

Share your referral link with friends and earn 10% of their lifetime earnings! When someone signs up using your link and starts earning, you'll automatically receive a bonus equal to 10% of what they earn.

Where can I find my referral link?

Your unique referral link and code are available in your Profile page. You can copy and share them on social media, forums, or directly with friends.

When do I receive referral earnings?

Referral earnings are credited to your account immediately when your referred users complete tasks. There's no delay or holding period for referral bonuses.

Troubleshooting

I completed a task but didn't receive credit. What should I do?

If you haven't received credit for a completed task:

  • Wait up to 48 hours as some offers take time to track
  • Check that you followed all task requirements exactly
  • Ensure you have cookies enabled and didn't use ad blockers
  • Contact support with your task details if it's been over 48 hours

Why can't I see any offers?

If no offers are showing:

  • Check your internet connection and refresh the page
  • Try disabling ad blockers or browser extensions
  • Clear your browser cache and cookies
  • Offers may vary by location and demographics

My withdrawal is taking longer than expected. Why?

Withdrawal delays can happen due to Bitcoin network congestion, security checks, or high processing volumes. If your withdrawal is delayed beyond 72 hours, please contact our support team with your transaction details.